Effective Date: 1 April 2026
Owner: Snodhill Castle Preservation Trust, a charitable trust registered in the United Kingdom.
By using this website, purchasing products, making donations, or renewing memberships, you agree to these Terms and Conditions.
1. About Us
Snodhill Castle Preservation Trust (“we”, “us”, “our”) is a charitable trust based in Hereford, UK. Our activities include selling handmade Christmas cards, accepting donations, and managing membership subscriptions to support our charitable objectives.
2. Use of the Website
- You must be at least 16 years old to use this website.
- You agree to use the website lawfully and not to infringe on the rights of others.
- We reserve the right to suspend or restrict access for any misuse of the site.
3. Product Sales
- All products are handmade and may vary slightly from images shown.
- Prices are inclusive of UK VAT where applicable.
- Payment is accepted via card payments handled by Stripe.
- Orders are subject to availability; we reserve the right to cancel orders that cannot be fulfilled.
- Delivery details, costs, and times will be provided at checkout.
- Risk in products passes to you upon delivery.
Consumer Rights:
- You have the right to cancel an online purchase within 14 days of receipt under UK Consumer Contracts Regulations, unless the product is personalised or perishable.
- To cancel, contact us at [email protected].
- Refunds will be issued using the same payment method unless agreed otherwise.
4. Donations
- Donations are voluntary and non-refundable unless required by law.
- By donating, you confirm you are eligible to make donations under UK law.
- Gift Aid declarations will be collected and processed in accordance with HMRC regulations.
5. Memberships
- Membership renewals may be required annually.
- Fees, benefits, and renewal processes will be clearly communicated.
- Memberships are non-transferable.
- Cancellations or non-renewal do not affect prior donations or entitlements accrued during the membership period.
6. Intellectual Property
- All content, designs, and images on this website are owned by Snodhill Castle Preservation Trust unless otherwise stated.
- You may not reproduce, distribute, or use our content for commercial purposes without our prior written permission.
7. Privacy
- Personal data collected through the website will be processed in accordance with our Privacy Policy.
- We only collect and store data necessary for fulfilling orders, donations, and membership management.
- We will never sell or share your personal data for marketing purposes without your consent.
8. Limitation of Liability
- We make reasonable efforts to ensure the accuracy of the website, but we do not guarantee it will be error-free or uninterrupted.
- We are not liable for any indirect, incidental, or consequential loss arising from use of the website or products.
- Nothing in these terms excludes or limits liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
9. Governing Law
- These Terms and Conditions are governed by the laws of England and Wales.
- Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
- We reserve the right to update these Terms and Conditions at any time.
- Updates will be posted on this page with the “Effective Date” updated accordingly.
- Continued use of the website constitutes acceptance of the updated terms.
11. Contact
For questions about these Terms and Conditions, please contact:
Snodhill Castle Preservation Trust
Email: [email protected]
Address: The Green, Snodhill, Hereford, HR3 6BG